Privacy Policy

This document informs you about how we respect your privacy regarding any information we might collect from the website and from the application hosted on the top level domain.

Information we collect

Record data

When you visit our website, our servers can automatically record the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not identify you personally on its own. It may include the computer’s IP (Internet Protocol) address, browser type and version, pages visited, time and date of the visit, time spent on each page and other details.

Personal information

We may ask for personal information, such as your:

  • Name
  • Email

This data is considered “identifying information”, as it can identify you personally. We only ask for relevant personal information to provide you with a service and we use it only to help provide or improve this service.

How we collect information

We collect information with legitimate and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used. You are free to refuse our request for this information, knowing that we may not be able to provide you with some of your desired services without it.

Use of information

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services and how we can improve their experience of our website in the future. We do not publicly disclose the specifications of this information, but we may share aggregate and anonymous versions of such information, such as in reports on website and customer usage trends.

We may use your personal information to contact you with updates on our website and our services, along with promotional content that we think may interest you. If you wish to cancel the receipt of promotional content, you can follow the “unsubscribe” instructions provided along with any promotional correspondence on our part.

Data processing and storage

The personal information we collect is stored and processed in Europe, or where we or our partners, affiliates and third-party providers operate facilities. We transfer data only within jurisdictions subject to data protection laws that reflect our commitment to protect the privacy of our users.

We retain personal information only for the time necessary to provide a service or to improve our services in the future. While we store this data, we will protect it in commercially acceptable ways to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. Having said this, we advise you not to 100% protect any method of transmission or electronic storage and that cannot guarantee the absolute security of the data.

If you request the deletion of your personal information or if your personal information is no longer relevant to our operations, we will delete it from our system within a reasonable time.


We use “cookies” to collect information about you and your business on our site. A cookie is a small piece of data that our website stores on your computer and accesses every time you visit, so we can understand how you use our site. This helps us to offer you content based on the preferences you specified. Please refer to our cookie policy for more information.

Third-party access to information

We use third-party services for newsletter and email transaction functionalities.

These services can access our data exclusively for the purpose of performing specific tasks on our behalf. We do not share any personally identifiable information with them without your explicit consent. We do not give them permission to disclose or use any of our data for other purposes.

From time to time, we may allow limited access to our data by consultants and external agencies for analysis and service improvement purposes. This access is allowed only for the time necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.

We will refuse requests for data from the government and law enforcement agencies if we believe that a request is too broad or unrelated to the stated purpose. However, we can cooperate if we believe that the information requested is necessary and appropriate to comply with legal proceedings, to protect our rights and property, to protect the safety of the public and any person, to prevent a crime or to prevent what we believe reasonably being an illegal activity, legally prosecutable or unethical.

Otherwise we do not share or provide personal information to third parties. We do not sell or rent your personal information to resellers or third parties.

Children’s Privacy

Our service is not intended for children under the age of 16, therefore PRESENTA does not knowingly collect or receive personal data from children under the age of 16. We will take appropriate measures to remove such user’s information from our database and limit that individual from future access to the Service.

Limits of our policy

This privacy policy only covers the collection and management of PRESENTA data. We only work with third-party partners, affiliates and suppliers whose privacy policies align with ours, but we cannot accept responsibility for their privacy practices.

Our website may be linked to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and that we cannot accept responsibility for their privacy practices.

Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to inform users about changes via our website. If you are a registered user on PRESENTA, we will inform you using the contact details saved in your account. Your continued use of this site after any changes to this policy will be considered as acceptance of our privacy and personal information practices.

Your rights and responsibilities

As our user, you have the right to be informed about how your data is collected and used. You have the right to know what data we collect about you and how it is processed. You have the right to correct and update any personal information about you and to request that such information be deleted. You can change or remove your account information at any time, using the tools provided in your account control panel.

You have the right to limit or oppose our use of your data, while retaining the right to use your personal information for your purposes. You have the right to forgo data about you used in decisions based solely on automated processing.

Do not hesitate to contact us if you have any doubts or questions about how we treat your personal data and information.

How to contact us

Please contact us if you have any questions or comments about our privacy practices or this Policy. You can reach us online at We only offer support via email. We don't offer telephone support.

Last updated September 1st, 2019